The realization that a company’s culture drives the business will become the mantra of leadership. These cultures will embrace the human need to grow and make an impact for each other, customers, suppliers and the social causes important to stakeholders. The culture will focus on developing leadership excellence with the realization that the capabilities of its leadership defines the ceiling of organizational performance. The culture will be focused on attaining a future state that has meaning and purpose and is centered on creating value by leading customers to a better future. And as society shifts, the culture will insure the organization puts an equal emphasis on meeting employee needs as the customer’s needs.

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This article was originally titled "Business Model Evolution #5: Culture Becomes Imperative" in the November 2018 print edition of Supply House Times.