Amazon is teaching everyone to want an increasingly better e-buying journey. Because Amazon is corralling next-generation B2B buyers’ searches, manufacturers are scrambling to create omnichannel solutions for B2B e-buyers.

UnleashWD Innovation Summit 2019 has wrapped up and once again, I’m bouncing off the walls with the energy created by all the smart, engaged, creative people I met.

Does your organization require a pre-hire physical ability test?

In today’s mobile-first age, our phone number has become a primary identifier of any individual and organization.

If a solid vendor releases a new product, put it on display. No debate. Get it on the floor ASAP!

It took Jimmy about a half-hour to realize that the homeowner hadn’t understood a word he had said.

Our relevancy is not guaranteed. When you think of what happened to powerhouse businesses such as Kodak, Blockbuster, Sears, Toys R Us, BlackBerry, RadioShack, Nokia and others … it is a cold sense of reality that our business model of the past is no guarantee of relevance and profitability tomorrow.

In September at NETWORK, ASA’s annual conference held this year in Washington, D.C., we celebrated 50 years of our association leading our industry.

One of my favorite vacation stories is a trip my wife and I went on to the Florida Keys right after the birth of our daughter.

What if you viewed the last 10 feet of the supply chain differently? What if you saw it instead as the first 10 feet of the demand chain?