COVID-19 - Page 1 | Supply House Times

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Bring it back home: Onshoring and reshoring on the rise throughout plumbing supply chain

Plumbing professionals in every part of the industry are rethinking and reimagining production to bring it closer to home.

Kristen R Bayles

July 10, 2025

The resurgence of onshoring and reshoring in the U.S. plumbing and mechanical industry stems from economic, geopolitical, regulatory, and environmental pressures that prompt manufacturers and distributors to reconsider global sourcing. Four key dynamics drive this shift.

Man standing in front of giant computer screen with charts and diagrams

How the digitization of contractors’ businesses will affect you

New experiences, new expectations

Beth Ladd

April 10, 2024

The COVID-19 pandemic accelerated digital transformation in businesses, driven by both government restrictions and evolving consumer preferences. Contractors swiftly adopted Field Service Management (FSM) software to digitize operations, meeting heightened demand for convenience and efficiency.

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Jeff Valles: Strengthen your network to thrive during downturns

Some showroom business slows, strength lies in networking investments.

Jeff Valles

July 10, 2023

I have been on the road, and it seems that showrooms not solely focused on the ultra-high-end market have experienced a decline in business. Generally, I am hearing statements like, "We are busy but down by 10% to 15%."

Gender differences abound in handwashing habits

May 17, 2022

Throughout 2020, 2021 and 2022, Bradley conducted its survey several times to explore Americans’ handwashing habits, concerns about the coronavirus and flu and their use of public restrooms.

Bradley Corp. survey finds office workers taking coronavirus precautions

September 21, 2021

Due to the rise in new strains of the virus, 70% of office workers have implemented a more rigorous handwashing regimen versus 59% of the general population, according to Bradley's Healthy Handwashing Survey.

How AI can increase distributors' inside sales effectiveness

Artificial intelligence helps sales teams make targeted sales efforts post-COVID.

Benj Cohen

August 11, 2021

According to a recent McKinsey report, more than 90% of B2B companies have shifted to a virtual or hybridized sales model due to COVID-19. Though dramatic, this shift reveals an emerging trend away from face-to-face sales.

NKBA projects sales topping $170 billion

Revised 2021 outlook shows sales up more than 20%.

July 12, 2021

In its July update to the Kitchen & Bath Market Outlook, the National Kitchen & Bath Association (NKBA) revised its 2021 industry sales projection upward to $170.9 billion, up by a substantial 21.4% from 2020’s $140.8 billion in kitchen and bath spending and nearly 8% higher than the initial estimate for the year.

2021 Rep of the Year: Dellon Sales Co.

Dellon Sales Co. earns Rep of the Year award for continued commitment and service through times of crisis.

Natalie Forster

June 7, 2021

Albertson, New York-based, fourth-generation family-owned Dellon Sales Co. is Supply House Times’ Rep of the Year for 2021 — and it’s quite a fitting year for the company to receive the honor.

PMI annual report explores five ways the pandemic has transformed the industry

May 13, 2021

PMI’s efforts to have plumbing manufacturers designated as essential businesses by the federal government were successful, allowing PMI member companies to keep production lines moving, sustain employment, and contribute to the national effort against a deadly virus.