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Home » Authors » Kristen R Bayles
Kristen R Bayles

Kristen R Bayles

Kristen R. Bayles is the Associate Editor for Plumbing & Mechanical and Supply House Times. With deep family roots in the plumbing industry and a Bachelor’s degree in English from the University of Montevallo, Kristen brings a unique perspective to her coverage of industry trends, emerging technologies and business insights for plumbing and HVAC professionals.

Connect with Kristen on LinkedIn or reach her at baylesk@bnpmedia.com.

Associate Editor
Articles

ARTICLES

Large Residential Water Heating Boiler Maintenance Performed by Professional HVAC Technician

Is the Industry Ready for Heat Pump Water Heaters?

The 2029 water heater transition is closer than you think.
Kristen Bayles 200x200 headshot
Kristen R Bayles
July 20, 2026

For many contractors, heat pump water heaters still feel like a niche product; something tied more closely to rebates, energy programs or high-efficiency upgrades than to everyday water heater replacement work. But, according to Gregg Holladay of Bradford White, that perception is about to change quickly.


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And So It Flows - Retention: The Best Exit Strategy
And So It Flows Podcast

Retention: The Best Exit Strategy

In a new episode of And So It Flows, Chris Buttenham discusses how retention planning can help plumbing contractors protect company value before a future sale.
Kristen Bayles 200x200 headshot
Kristen R Bayles
July 16, 2026
Buttenham says plumbing business owners should start thinking about retention years before a sale, especially if they want the company to thrive after they step away.
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DJ Bath Plus San Francisco showroom

Meet the 2026 Showroom of the Year: DJ Bath Plus

In an era of online shopping and technology, this showroom is all about authenticity and human relationships.
Kristen Bayles 200x200 headshot
Kristen R Bayles
July 14, 2026

Luxury fixtures may draw visitors in, but it's the experience that keeps them coming back. Named Supply House Times' 2026 Showroom of the Year, DJ Bath Plus has built its reputation on authentic relationships, personalized service and a showroom designed to inspire, not overwhelm. Discover how the San Francisco luxury showroom continues to thrive by putting people at the center of every project.


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SHT2026 Column Headshots Web Kristen

Relationships Still Matter in a Digital World

Products evolve, markets shift and technology advances. Yet, one thing remains remarkably consistent: people doing business with people.
Kristen Bayles 200x200 headshot
Kristen R Bayles
July 6, 2026

Technology can help us work faster and smarter. It can improve efficiency, provide insights and streamline countless processes. But, it can’t replace the confidence that comes from knowing the person on the other end of the conversation genuinely cares about your success.


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The Moen logo.

Moen Extends 14-Year Preferred Partner Streak With David Weekley Homes

David Weekley Homes has named Moen a 2026 National Preferred Partner, marking the 14th consecutive year the plumbing manufacturer has received the distinction.
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 30, 2026

David Weekley Homes has named Moen a 2026 National Preferred Partner, marking the 14th consecutive year the plumbing manufacturer has received the distinction. The annual award recognizes suppliers that consistently perform at a high level across key measures including product quality, service and overall partnership.



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An infographic with "Water Heater Shipment Data" over a chart.

AHRI Data Shows Water Heater Shipments Remain Soft in 2026

U.S. shipments of residential gas storage water heaters for April 2026 decreased -1.6 percent, to 361,801 units, compared to 367,604 units shipped in April 2025.
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 29, 2026

The latest numbers show that water heater shipments continued to soften in April, reflecting many of the same economic pressures affecting residential construction and remodeling activity. 


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And So It Flows: We Talk About Sustainability with Chrissy Walsh
And So It Flows Podcast

How Have Expectations for Building Systems Changed in a Year?

The role PHCP-PVF distributors play in shaping more sustainable outcomes
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 23, 2026
On a recent episode of And So It Flows, we welcomed back Chrissie Walsh, regional environmental sustainability lead for GF North America, for a follow-up conversation on sustainability, systems thinking and the changing expectations around modern buildings.
Read More
And So It Flows: Heat Pump Water Heaters in Real Life
And So It Flows Podcast

Heat Pump Water Heaters in Real Life

Contractors may want to start getting “heat pumped up.”
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 19, 2026
On a recent episode of And So It Flows, Kristen Bayles sat down with Gregg Holladay, business development manager for specialty markets at Bradford White, to discuss the growing role heat pump water heaters are expected to play in the residential plumbing market and why the plumbing industry needs to start preparing now.
Read More
The interior of a warehouse, with a view of the outside.

Solving Comfort Challenges in Warehouses and High-Bay Spaces

Modine Heating's Jamie Tuinstra explains why comfort issues in large commercial spaces often stem from air movement rather than heating capacity.
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 12, 2026

As warehouse and industrial construction continues, contractors are looking for solutions that improve airflow, reduce stratification and enhance energy efficiency.


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A young technician's hands working on a project while an older technician helps.

Showcasing HVAC Excellence on a National Stage

Paige Burns discusses Trane's ongoing support of the ServiceTitan National HVAC Championship and its role in promoting technical excellence and workforce development.
Kristen Bayles 200x200 headshot
Kristen R Bayles
June 4, 2026

In this article, we cover how the annual competition highlighting the industry's top techs has grown over the years and the role events like this play in strengthening the workforce pipeline.


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View All Articles by Kristen R Bayles
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