Jeff Valles

Jeff Valles: Share your knowledge and success

Be authentic, proud and loud.

May 6, 2021

I was visiting Salem Plumbing Supply in Beverly, Massachusetts, for the first time and had not a clue where to go. As I approached a counter sales person, Ralph Sevinor, the owner and one fine gentleman, saw me and grabbed my arm and said, “I want to show you something.

Jeff Valles: What makes a good salesperson?

Showroom salespeople may not need to be the traditional sales personality.

Jeff Valles

March 29, 2021

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The best profile for a showroom salesperson is not the high-energy type “A” personalities that focus on getting the sale.

Jeff Valles: The fast follower model

If a similar showroom opened in your market, would it make a sound?

Jeff Valles

March 8, 2021

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My takeaway from the barrage of stories analyzing the Reddit group that banded together to create noise in the stock industry is that this time, the group hit the market at the right time with the right story and, it seems, most of the people walked away with a profit.

Jeff Valles: Not worried about e-commerce?

Invest in your showroom's edge.

Jeff Valles

January 27, 2021

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Remember when you traveled to shop at your local shoe store? The salesperson guided you around the showroom and helped you select the shoes that were just the right look and then carefully measured your shoe size.

Jeff Valles: A new showroom opportunity

Investing in your digital presence is the best way to compete.

Jeff Valles

December 28, 2020

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Wherever we turn, people are telling us that working from home and shopping on the Internet are becoming the new norms. Is that true? Not yet, but COVID-19 has required many of us to work out of our homes and forced us to navigate the virtual mall — the Internet.

Jeff Valles: Revamp your showroom strategy

The age-old business model may not be intriguing to today’s customers.

Jeff Valles

November 30, 2020

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Over the past five decades, showrooms have grown from necessary nuances to contributing profit centers. They have both helped and benefited from the story slowly leaking out that plumbing fixtures can be as elegant as Vladimir Kagan furniture creations.

Jeff Valles: Looking to improve your business?

Channel Nobel Prize laureate, Richard Feynman.

Jeff Valles

October 29, 2020

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When Richard Feynman read a white paper, he would read it until he fully understood the stated problem. Then he would stop, walk away from the document and try to solve the problem himself. Now, why would one, no matter how bright and accomplished, take the time to solve a problem that had already been solved?

Jeff Valles: COVID-19 can help with customer selections in showrooms

Implementing this simple process can prevent overwhelmed customers and sanitation stress.

Jeff Valles

September 29, 2020

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You have taken great care to create and merchandise your showrooms to display every style and configuration of faucet available in countless finishes. You are confident that any customer walking through the front door will be able to sort through the many products and find the faucet just right for their job.

Jeff Valles: Showroom business in an era of appointments

Addicted users need support and love in a pandemic.

Jeff Valles

September 10, 2020

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In the pandemic year 2020, your showroom has a velvet rope around it and is only open to those with appointments. All the while, it remains lovely inside; elegant products adorn every wall and talented sales people are at the ready.

Jeff Valles: A recipe for success

Vendors and distributors must communicate and share data.

Jeff Valles

July 27, 2020

One Comment

A vendor creates the product and the distributor takes it to market; a simple, linear process that has evolved over many decades to best leverage the strengths of each player, and offset their weaknesses.