Articles by Hank Darlington

This wholesaler has learned the nuances of the showroom business.

While different in terms of display, product mix and ease of doing business with, both operations generate incredible margins.

Compensation plays a key role in attracting and retaining the best showroom staff.

Productivity will increase when employees are presented with growth opportunities and challenges.

Being a good communicator requires being a good listener.

I hope that all owners and managers of showrooms would agree with me that their most important asset is people.

Here are more ways to make your business more customer friendly than the business down the street.

Doing the little things that make your showroom customer friendly will help cement relationships with customers.

Doing an in-depth study of your competition is an art that you need to learn and put to work for you.

Here are some things to look at when shopping your competitors.