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The world has changed, but the bad times will be shorter than most people fear.

Use these tips to determine when and how to link your Web site to another site.

Employee training is one of the four "secret" ingredients to achieve success in the showroom business.

So it goes in the modern PHCP world. No price hits rock bottom, no deal can't be renegotiated, no margin is so slim it can't be further sliced.

The gradual phaseout of R-22 creates a selling opportunity for R-410a commercial air-conditioning units.

Closing the sale is the most important step in selling, but first know how to qualify the customer.

A soliloquy of self-pity speaks of the industry's demoralization.

If the little guys can reach 13-SEER minimums, then so can the big guys.

How you can use this hot technology in your operations.

A history of ULF toilets shows how the greenies and congresscreatures make the industry jump through moving hoops.