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NewsColumnistsPlumbingHeating & CoolingIndustrial PVFNatalie Forster: From the Editor

Natalie Forster: Labor of love

What are you doing to help replenish the workforce?

By Natalie Forster, Editorial Director
Natalie Forster
October 1, 2020

The average age of PHCP professionals, on both the contracting and distribution ends, falls somewhere around 50. Many of you have served the industry in tremendous ways through lengthy careers and deserve to reach retirement with the peace of mind that you’ve left the PHCP-PVF supply chain in good hands. Unfortunately, that isn’t where we stand today. 

Personally, I had no idea I’d end up in this industry, but now have no plans to ever leave. For me, all it took was growing to truly understand that this is the industry that builds our communities and daily lives. Hopefully soon, I’ll be able to watch my Carolina Panthers play in person again at the Bank of America stadium, which is full of pipes, valves and fittings manufactured, sold and distributed by professionals in our industry.

Although it seems like a no-brainer to those of us within the industry, it’s important to constantly be displaying the value of a career in this space. The quality, driven potential employees are out there, just wanting to find a career that will sustain them financially while they make a difference in the lives of others. A PHCP-PVF career perfectly encompasses those two things; we just have to make sure people know that.

Especially after the COVID-19 lock-downs, take advantage of the value in being an essential business; it means hard work, but it means you’ll always be working. Make connections on your social media accounts, websites, case studies, etc. We often say the PHCP industry isn’t “sexy.” While that may be true, many of the projects you work on are. 

Invest in media channels and marketing outlets that will reach the new workforce generation. Connect with local community colleges or even high schools, working together to get young people educated about the various career paths in our industry. 

When young people hear “plumbing,” there’s a whole list of things they may think of. Instead, make them think of the importance of clean water to public health, or the vitality of products arriving on-time to a medical facility under construction.

Compile social media posts introducing your staff so people understand what goes on behind the scenes and the numerous job titles they’ve never heard. 

Many throughout the industry are working tirelessly to combat this issue. It’ll take all of us doing our part to replenish the workforce and continue to spark interest by demonstrating the value behind the labor we have all grown to love. 

 

KEYWORDS: American Supply Association distributors PHCP-PVF plumbing

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Natalie forster headshot 2025 200x200px
Natalie Forster is the director of communications for the American Supply Association (ASA), where she leads the association's public and media relations strategy, social media efforts, and member-focused online and print communications. Prior to joining ASA, she was the Editorial Director of Plumbing & Mechanical and Supply House Times. Before that, she served as an editor and digital content director for Southern Trade Publications, a publishing company focused on the PHCP trades and real estate industries. Natalie holds a bachelor's degree in communication studies from the University of North Carolina at Greensboro.

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