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According to local news reports, the massive break affected nearly 400 homes. Several residents called 7 News Detroit last week to report that they were stuck inside their homes as they filled up with water. The news report said boats were also used by firefighters who rescued families from their homes.

Trust is essential for a successful supply house, and Google reviews can be a powerful yet underutilized tool to build that credibility.

LOT/T – Leaders of Tomorrow… Today – is a group within AIM/R launching a column with Supply House Times to tackle challenges for emerging leaders in plumbing, HVAC, and irrigation. We spoke to founders about the group’s history and evolution from its original name, “LOT.”

The Kitchen and Bath Industry Show (KBIS) will be held at the Las Vegas Convention Center from February 25-27, featuring over 670 exhibitors and showcasing innovative, sustainable products. KBIS 2025 is slated to be the largest show in history.

The importance of relationships in the PVF and HVAC industries is essential, and there are practical tips for building and maintaining them. Networking at trade shows and utilizing personalized marketing can help foster trust and loyalty, setting your business apart in a competitive market. Ready to enhance your partnerships? Let’s get started.

Members of The American Supply Association are optimistic about eCommerce growth in 2024, as highlighted by the 2024 State of eCommerce Study in collaboration with the Distribution Strategy Group.

In the past five years with Supply House Times, I've gained insights into the supply chain and the challenges faced by PHCP-PVF wholesalers and contractors. Following Nicole Krawcke’s departure from Plumbing & Mechanical, I am now the Editorial Director for both publications, which allows me to connect with everyone in the supply chain to enhance our collaboration.

Winsupply, based in Dayton, Ohio, has been a leader in PHCP-PVF distribution since 1956, offering entrepreneurs opportunities for ownership supported by a strong network. With over 170 decorative plumbing showrooms nationwide, the company’s culture emphasizes local ownership and personal investment, fostering a strong commitment to reputation and community values.

The AHR Expo, scheduled for February 10-12 in Orlando, will showcase trends like decarbonization and A2L refrigerants, with 1,865 exhibitors including Caleffi North America. Attendees can connect with experts and explore new products, while the Podcast Pavilion celebrates its five-year anniversary.

AD owner/member sales increased 6% to $83.3 billion. On a same-store basis, member sales in their respective currencies increased 4% in the U.S., 3% in Canada, and 10% in Mexico.