From Group Editorial Director Mike Miazga: This week the American Supply Association is hosting its annual Women in Industry Elevate2019 conference in San Diego, California. In the spirit of Elevate2019, Supply House Times brings you from its March 2019 issue 20 women who are making a difference in the PHCP-PVF industry. These individuals were nominated by either their company, ASA, AIM/R or their industry buying group/regional distributor association. Their unique and interesting stories will be featured here each day during the upcoming weeks. 

Donna Zinckmoore
The Portland Group/Splash and Spritzo (North Billerica, Massachusetts) 
Director of Retail Operations 
Years with the company: 31 

How did you get involved in the industry?

DZ: I actually more or less fell into this industry. My early career was in a completely different field, but after moving from my hometown and getting married, I landed a clerical job at The Portland Group's Framingham location. The company recognized my hard work and dedication and within six months, I was promoted to the role of executive assistant to Howard Rose, one of the company owners. I continued to operate as the office manager for the Framingham location as well, and in this joint role, learned a tremendous amount by working side-by-side with the owners. We worked on strategies to shape the company, including establishing and managing the wholesale team, and operations for the multiple stores throughout New England. During this time, I was asked to specifically work with our flagship Splash showroom in Newton on restructuring the management team and the overall look of the showroom. Management appreciated my experience and eye for design. After successfully accomplishing this task, I was asked to stay on board as the director of retail operations, where I have been ever since.

What do you like the most about your company?

DZ: The Rose and Fox families are like my own family. I started with the company at such a young age and they immediately recognized my work ethic and drive. They respect my opinion and knowledge and trust me, which is very important when running such a large company. I am not the only one who feels this way. So many people at The Portland Group have been with the company for years. This only re-enforces the fact that if you treat your employees well, they will treat your company well.

Your advice to a young woman who may be considering joining our industry?

DZ: My advice is to work hard, trust yourself, ask questions and don’t be afraid to take risks.