Edison, New Jersey-based General Plumbing Supply recently announced Joe Novak has stepped down as president effective Dec. 31, 2018. He will stay on in an advisory role to assist in the transition until March 31.
Justin Freedman has been promoted to president after serving across the business in roles from marketing director to vice president over the last 10-plus years. CEO Bruce Tucker and Novak identified Freedman “as the most capable, qualified and deserving,” they said. “He has worked tirelessly and is exactly the person to bring GPS forward.”
“We are excited about the next phase for General Plumbing Supply as we continue to remain customer-focused,” Freedman told Supply House Times. “GPS is committed to providing high levels of customer service while increasing our focus on technology to make our customer experience more efficient across all 17 of our locations. We want to make it as easy as possible for customers to buy and interact with us in any way they feel comfortable — digitally or in person.”
Ian Ebner also will be promoted to the role of vice president of sales. He has served in roles from inside sales and most recently as branch manager of GPS’ Ridgefield, New Jersey branch for 10 years. Ebner will work with customers throughout GPS’ entire coverage area to continue the same success he has shown through his branch leadership, the company noted.
Novak came to GPS some 35 years ago after the distributor had just opened its second branch. He leaves with the company operating a 17-branch regional sales company with locations in New Jersey and New York.
“Joe has more than left his mark on GPS and together we have set the company on the path it is on today,” Tucker said. “We are excited for this next phase as we continue to grow and look forward to being one of the largest family-owned plumbing and heating supply businesses in the country.”