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In this space, your brand isn’t your logo — it’s your people. It’s how your reps walk into a meeting. How your project manager answers a callback. How your techs wrap up a jobsite and drive away. It’s what customers and partners say about you when you’re not in the room.

According to university officials, the underground heating loop which supplies heat and domestic hot water to large portions of campus, developed a significant leak that was initially losing roughly 6,000 gallons of water per day. As temperatures dropped, pressure in the system rose, and the loss rate increased, raising the risk of widespread system failure. University leadership determined that delaying repairs until the end of the semester was no longer safe.

His 49 years of service place him among the most tenured employees in Cooney Brothers’ 88-year history, and the impact of his kindness, leadership, and connection will be felt for years to come.

Attracting women is only half the battle, retaining them is also a challenge. Many women leave the trades not because of the work itself, but because of a lack of support or growth opportunities. 

At United Pipe & Steel, where Slattery spent many years serving customers across the country, his influence was profound. Colleagues describe him as someone with encyclopedic knowledge of the steel pipe business and a passion for teaching others.

Nearly three in four ASA members say their companies are already experimenting with AI, while 38 percent report they are exploring use cases, while 34 percent are piloting one or more AI tools.

Whether your team needs training on your latest CRM system, new quoting software, or how to confidently represent your company on social media — the principle is the same. People can’t perform at their best without clarity, direction, and alignment. Every process, from managing leads to creating customer-facing content, is only as strong as the training behind it.

According to the American Supply Association’s most recent sales report, industrywide wholesale trade in mid-2025 was up just over six percent year-over-year, while inventories climbed a modest 1.3%. That balance suggests something healthy — not overheated, but steady growth with wholesalers staying disciplined on stock levels. In other words, people are buying smart.

Supply House Times discussed the evolving PHCP-PVF industry with members at the 53rd AIM/R conference, focusing on rising expectations, market shifts, and the importance of strong partnerships.

Faith, stewardship, and a people-first leadership style have shaped Miller’s 45-year career at Eastern. As he prepares to serve as the American Supply Association’s 2026 president, he aims to bring that spirit to the PHCP-PVF community by encouraging members, promoting smart technology adoption, and building a stronger future together.