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This year's ASA Convention will be held October 12-14 at the Marriott Copley Place Hotel in Boston, Massachusetts.

We're pleased to announce that Customer Service: A Path to Higher Profits, a new condensed and highly interactive, 40-page workbook is now available.

Like it or not, politics is politics, and the only game in town when it comes to getting the right people elected to Congress involves helping to fund their campaigns.

Recently, the Education Foundation sent an update on the Karl E. Neupert Endowment Fund to all those who had contributed to the Fund.

This month's selection is a very profitable find. More to the Bottom Line - Customer Profitability Tools for Wholesale-Distributors by Brent Grover has just been published by NAW.

We are fortunate to live in a time when medical knowledge and technology are being used in amazing ways to help us live longer and more fulfilling lives.

Following the wildly successful Dave Kahle seminar series last year, we discussed adding a few cities to our schedule.

When ASA's Annual Meeting convenes on October 13th in Boston, the audience will be turning their rapt attention to Michael Beschloss, the best-selling author and historian.

From time to time, we get questions from our members about what we're working on, what's new, or what's coming down the pike.

Recently, we asked some of our members why they belong to ASA. We thought it was time to “refresh” our approach in the industry so that we could recruit new member companies with the best possible value proposition.