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The proper HVAC tools

From the viewpoint of a supply-house owner or manager, tool sales are gravy since they are seldom priced as commodities.
Jim Wheeler
October 26, 2016

It should be the goal of your training and counter people to make your customers aware of any new tools that will make their jobs easier.


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Scott Ritchey

The four social styles in sales

Knowing one’s social-style behavior is critical for understanding a person’s communication and decision-making process.
Scott Ritchey
October 26, 2016

Failure to communicate is the death nail of many presentations to prospective clients.


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Hank Darlington

Inside the ROHL acquisition

This prompted me to ask Lou Rohl, CEO of ROHL, a few questions concerning the acquisition.
Hank Darlington
October 25, 2016

On Friday, Aug. 19, I received a call from my good friend, Ken Rohl, who shared that ROHL was being acquired by Fortune Brands.


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Tim Milford-ASA

ASA provides all-around value

Many of you who attended the annual ASA event will have taken part in the wholesaler and vendor conference appointments.
Tim Milford
Tim Milford
October 24, 2016

When this letter goes to print NETWORK2016 will have just been completed at the Waldorf Astoria in New York City.


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Winsupply innovates with rep summit concept

In our industry, technology, the economy and other political/regulatory factors have created an ever-changing business environment.
Mike Miazga
October 24, 2016

President Theodore Roosevelt said the following, “In any moment of decision, the best thing you can do is the right thing.


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