The four social styles in sales

Knowing one’s social-style behavior is critical for understanding a person’s communication and decision-making process.

Scott Ritchey

October 26, 2016

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Failure to communicate is the death nail of many presentations to prospective clients.

For PHCP salespeople, time management is key

When was the last time you had a conversation that sounded like this?

Scott Ritchey

September 28, 2016

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If time is money, should we not be investing our time and efforts in money-making activities?

The culture of top performers

I have worked with many companies, including HVAC and plumbing contractors as well as distribution companies serving these trades.

Scott Ritchey

August 31, 2016

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I have worked with many companies, including HVAC and plumbing contractors as well as distribution companies serving these trades.

Top-performing sales teams have growth-minded salespeople

Structure breeds accountability.

Scott Ritchey

June 23, 2016

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So how do you build team accountability into your sales plan that produces the results you want?

Sales leaders must be strategic thinkers

Know thy sales mindset.

Scott Ritchey

May 16, 2016

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As sales leaders our most important task is to grow a stable and sustainable business.

Do You Know Everything You Need to Know About North American Drinking Water Laws?

On Demand Protecting drinking water is of paramount importance. The last decade has seen the enactment of safe drinking water laws that safeguard our water for consumption. These laws can lead to confusion in determining which applications are regulated and which materials are safe to be installed in these applications.

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Valve Handbook, 3rd Edition

Revised to include details on the latest technologies, Valve Handbook, Third Edition, discusses design, performance, selection, operation, and application. This updated resource features a new chapter on the green technology currently employed by the valve industry, as well as an overview of the major environmental global standards that process plants are expected to meet.

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Supply House Times

2020 January

Check out the January issue of Supply House Times featuring the 10TH annual ASA/SUPPLY House Times distributor roundtable interview. Other features include KBIS-IBS preview, Canature WaterGroup ups the water filtration game, and much more!

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