In today’s online ordering world, what makes a person choose to come into a brick-and-mortar store and work with associates in person? A unique, boutique experience that does nothing but add value to the customers’ buying journey.
Within the context of talking about the future business climate, one table observed showrooms are “staying busy, but single order values are declining.”
During my 2022 travels, I have noticed one combined practice that both delights and concerns me. Many salespeople and trade professionals have consciously sped up their product selection process by condensing the sales/selection process.
The latest pieces are a representation of the design era known as “Machine Age Modernism,” a time when design influencers centered around functionality, practicality and purpose.
As the plumbing bath and kitchen sector adapts to evolving homeowner, customer and end-user expectations, it’s more important than ever to stay up-to-date on the technology, product innovation and design trends in both the residential and commercial markets.