While the entire industry is feeling the impact of the COVID-19 pandemic, contractors, plumbers and other service professionals must continue to keep up with technology changes and government-mandated orders, all while practicing new safety precautions to protect themselves and the homeowner.
For any distributor or manufacturer, it’s a relatively simple equation that hasn’t changed for centuries: effective training, good processes and quality products equal a satisfied customer (and a thriving business).
As I have previously emphasized, my No. 1 goal as 2020 ASA president is to drive ASA programs deeper into our member organizations so our members and their employees can “get in the game!”
It has been a long time coming, but the U.S. Environmental Protection Agency (EPA) announced issuance of the final rule "Use of Lead Free Pipes, Fittings, Fixtures, Solder, and Flux for Drinking Water."
It’s no secret that training and educational resources are a true must for the PHCP-PVF industry, and with the recent pandemic, businesses are taking advantage of virtual training more than ever.
ASA ADVISE is a unique interactive program that provides the tools to create an organization-wide training guide, along with the support to implement and maintain it.