Ashley Caron

AGE: 32



How long have you been in the PHCP-PVF industry?

Two years.

What drew you into the industry?

My husband is a plumbing and heating contractor and I have watched several of those projects from beginning to end. I have experienced firsthand the struggles both the customer and contractor have faced. These previous experiences along with my natural inclination to help others and true desire to provide a service to both the customer and contractor is what ultimately led me to The Granite Group.

What is the most rewarding aspect of working in the industry?

Being able to provide our customers with a memorable experience in which we were able to meet all their needs and overcome any challenges is the most rewarding part of my day. I am fortunate that this career allows me to service both the contractors and homeowners.

What motivates you every day?

I love a challenge, so I often try to think of ways to improve someone’s experience. How can we at The Granite Group make their experience better? How can we assist the Sales Associates in our showrooms to be more successful? The Granite Group has a unique culture and one we want all our customers to feel.

What is one thing you wish more people knew/understood about the PHCP-PVF industry?

The PHCP-PVF industry is very complex and there are a lot of different avenues within this one field. I also think the amount of learning that is possible in this field is never ending due to technology constantly changing.

What has been your proudest moment in your career so far?

My proudest moment has been graduating from The Granite Group University in May 2023. It is a leadership program within our company that focuses on upcoming leaders. We were required to complete a large group project along with digging deep into ourselves and fostering leadership skills. I feel very fortunate to have been a part of the program. This program has opened new doors for me and I am very excited to take on my next role within The Granite Group as I take the lead of our showroom centralized support team. Very much looking forward to creating unforgettable experiences for our customers.

What is one thing most people don’t know about you?

Before joining The Granite Group, I taught Early Childhood Education for over seven years.