Natalie Forster is the director of communications for the American Supply Association (ASA), where she leads the association's public and media relations strategy, social media efforts, and member-focused online and print communications. Prior to joining ASA, she was the Editorial Director of Plumbing & Mechanical and Supply House Times. Before that, she served as an editor and digital content director for Southern Trade Publications, a publishing company focused on the PHCP trades and real estate industries. Natalie holds a bachelor's degree in communication studies from the University of North Carolina at Greensboro.
New York Best Selling author and Body Language Expert Janine Driver has made her living analyzing and studying body language for many years as a Federal Law Enforcement Officer for the Department of Justice.
Artificial Intelligence (AI) is not magic. From my perspective, in the context of distributors, AI is a combination of software and data to solve, and prevent, problems. The “software” is usually a distributor’s ERP system, modified to include AI logic / formulas, and potentially interacting with CRM and e-commerce systems, and using “data.”