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Design your business around who and what you are, and by the size of your stores and warehouses.

The distribution channel has evolved into a complex endeavor with endless variations.

Here are a few showroom success stories that Hank Darlington has been privileged to be a part of in his latest career.

A well-known distribution consultant told of performing an activity costing study finding that most counter sales lose substantial amounts of money.

Very few successful companies stay successful year after year - just about every last one tumbles dramatically over time, and in many cases they completely disappear a mere 25 or 50 years later.

Despite the entrepreneur’s plans to pass the company on to the next generation, the truth is that the majority of family-held businesses don’t make it past the first generation.

Probably the hardest IAQ pollutant to get rid of is tobacco smoke, because there are so many components and even high-quality air filters just can’t do the job.

He had hundreds of friends and made each of them feel like his best friend.

Batching is a very bad habit.

When you sell benefits, price becomes less important.