Some companies have a small-business, family-like culture. Some companies have data, analytics and resources like that of a corporate entity. And some companies have both.
Improvement is rarely something that’s done in leaps and bounds or fits and starts. Improvement must be a continuous, everyday process. It’s something that you have your eye on every day.
When it comes to stocking pumping equipment and components for your customers, having what they need — when and how they need it — goes a long way in delivering quality customer service.
With home buying at an extreme high, there is an increased desire to remodel the home to make the space the buyers’ own; by offering a range of design styles and finishes, Kohler encourages personalization in the home.
With so many new innovations hitting the market daily — along with virtual education options — training fatigue is always a risk. Supply House Times asked a few questions to contractors, reps and manufacturers to gain a quick pulse for what’s most effective today in terms of product training.
Starting with the “seemingly innate,” research has shown that many of the characteristics that make women strong leaders are empathy, encouragement and shared vision.