The steam seminar was to be in North Carolina, which was strange enough, that being the state where most folks only know how to say, “Heat pump, please.” It was also going to be sparsely attended. Oh, and the location was a nasty, windowless, brick-walled basement room in what used to be a hospital, but was now an office building. I immediately looked around for Jack Nicholson and Nurse Ratched. Welcome to the cuckoo’s nest.
“We’re doing it here because the people who own the building are our clients,” the contractor explained. “Not many people in this state want to work on steam heat. We’re hoping you’ll walk around with us after the seminar and look at some of the problems they’re having.”