Those distributors with the most relevant digital strategy, technology, and solutions will create sustainable and profitable businesses. The most successful distributors will provide digital solutions uniquely combining technology, expertise and business acumen. The pace of change brought upon by technology that ranges from data and analytics to artificial intelligence, augmented reality, robotics, autonomous vehicles, the Internet of Things, and more is constant and exponential. These technologies will be deployed by the most progressive distributors to deliver end-to-end digital solutions that profitably impact both the customers and their own businesses.

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This article was originally titled “Business Model Evolution #3: Technology Strategies” in the September 2018 print edition of Supply House Times.