Convenience and ease of use are two buzz words distribution software manufacturers continue to hear from their customers.
“Distributors want their software to be easy to use, to automate processes and to improve both the user experience and the customer experience,” says Mark Jensen, Epicor’s director of product management-distribution. “It needs to be extensible to allow the distributor to accentuate its distinctive competencies and make them stand out from the Amazons and Graingers. And the technology and user integration need to be modern to cater to the millennial generation.”