With so many new innovations hitting the market daily — along with virtual education options — training fatigue is always a risk. Supply House Times asked a few questions to contractors, reps and manufacturers to gain a quick pulse for what’s most effective today in terms of product training.
By: David Chisolm, Vice President of Marketing and Customer Experience, A. O. Smith
April 11, 2022
At A. O. Smith, innovation is part of our DNA. Whether pioneering new technologies with a focus on the future or reengineering products in our portfolio to address current needs, providing effective solutions to real-world issues is inherent in everything we do.
Bradford White announced the addition of six new eLearning course options to its For the Pro Training Academy platform. Launched in November, Bradford White’s For the Pro Training Academy enhances the company’s exclusive For the Pro suite of online resources with premium self-paced eLearning options.
As distributors have navigated the past two years full of new challenges and unprecedented circumstances, the power and importance of learning from peers and engaging in educational resources has become more important than ever before. The American Supply Association has long provided networking and educational opportunities for its members, and its partnership with the Association Education Alliance (AEA) and involvement with the annual University of Innovative Distribution (UID) conference is one example.
The A. O. Smith University class schedule is flexible month-to-month, and sessions are offered on a variety of topics, including residential training, commercial training, tankless training and heat pump training.
Company announces new series of training programs.
August 31, 2021
A. O. Smith announced a new series of training programs as a result of high-demand for its A. O. Smith University educational sessions. The company has two state-of-the-art training facilities, located in Ashland City and Johnson City, Tennessee, which held primarily virtual training sessions in 2020 with over 100,000 combined class attendances. Both facilities are utilized to train technicians, contractors and product representatives on a variety of products and topics.