Daniel Dinh

When your inventory system recommends a purchase order tomorrow morning, how confident are you that the assumptions behind that recommendation still reflect today's business — and not last year's?

The American Supply Association reports nearly 75% of PHCP-PVF companies are experimenting with AI or operational platforms, with 34% in active pilots. Most are measuring success the same way this distributor did: logins, views, completed process steps. None of it tells you whether the recommendations are changing what actually gets ordered.