Robyn Brookhart’s earliest memories of Bergen, New York-based pumps manufacturer Liberty Pumps dates back to when she was three.

For the last 10 years, I have reported on the happenings throughout the PHCP supply chain involving contractors, distributors, master distributors, reps, engineers and service providers.

The training quality in our decorative showroom business is all over the place.

According to global management consulting firm McKinsey, fast-growing sales organizations use analytics more effectively, but most organizations still struggle to marry data with their sales efforts. 

Recent surveys find that next-gen B2B digital-first buyers want only-scheduled-as-needed rep calls.

Technology is a crazy thing. Think back to days gone by where the internet, smartphones and social media didn’t exist.

Roughly 72% of distribution leaders believe the pace of change is too slow in their business. Leaders in distribution must define their “next.” 

What do you get when more than 350 decorative showroom-savvy people gather for a conference? Insight into how to do things better, exposure to new business tools and a first look at the new decorative products for 2020. 

In today’s mobile-first age, our phone number has become a primary identifier of any individual and organization.

I must admit I’m but a mere dabbler in this Amazon thing. I’ll order things here and there, almost always using my wife’s Prime account, which I’m fairly sure Amazon is now losing money on due to its frequent, hard use.