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Southern Wholesalers Association convention in Panama City Beach, Fla., in late June. As Hira pointed out, to qualify for the Generation Y designation you need to have a birth year between the late 1970s and 1995. My early 1970s birth year bumps me back to the Generation X category (1964-1977).

Welcome Generation Y! That’s right everyone, Generation Y has infiltrated your companies and it’s about time that you start understanding it a little bit more.

Has it come to this? Well, not yet, but possibly soon! I recently read an article telling of how some companies are marketing a hydrocarbon refrigerant to replace R-22 in air conditioners, and they are marketing it to consumers, not HVACR supply houses.

Dear Industry Colleagues, Serving as ASA president throughout the course of the past several months has been quite a learning experience. In addition to having the unique opportunity of working closely with association leadership and staff, I have also enjoyed the privilege of representing ASA at various industry events during this time.

Amazon Supply, a new 8,000-lb. gorilla, has taken aim at many of the customers of PHCP supply houses. Amazon Supply is a separate unit, not an extension of the Amazon consumer side, and uses its own business-oriented website.

The first 20 minutes with a client, especially a new client, is probably the most important time you can spend with them. There are lots of things that should happen in that first face-to-face time with the client.

Noah Garson didn’t intend to get into the family plumbing and heating wholesale business. His father, Murray, and uncle, Irvin, started Garson Plumbing Supplies in 1947 after growing tired of working at the post office. They went to the local library and researched possible careers and found the plumbing supply field to be the most desirable.

At the end of each of my columns, there’s a note with my email address and the absolutely true comment that I love hearing from you.

Our industry talks a lot about indoor air quality, and whenever engineers design a commercial, institutional or industrial building, great care is usually taken to ensure proper air movement and ventilation.

Currently, workplaces in the United States function under the Hazard Communication Standard 1910.1200 as published in the Code of Federal Regulations on March 11, 1994 - also referred to as HCS 1994.