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Home » Topics » Market Sectors » PHCP and PVF Technology & Operations

PHCP and PVF Technology & Operations
PHCP and PVF Technology & Operations RSS Feed RSS

Concept vision of futuristic warehouse and logistics.

A cybersecurity roadmap for distributors: Protecting data and devices in plumbing and HVAC distribution

Five critical steps that can safeguard your operations against the growing wave of cyberattacks targeting small-to-midsize businesses.
Will Quinn
September 18, 2025

Five critical steps that can safeguard your operations against the growing wave of cyberattacks targeting small-to-midsize businesses.
Teaser: Cybersecurity isn’t about paranoia, it’s about preparation. As warehouse leaders, we train on safety, efficiency, and customer service. Cybersecurity deserves the same level of attention.


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Marketing CRM

Your CRM isn't broken, your people just never use it

Five things that are going on behind the scenes that no one wants to admit.
Alicia Branham.png
Alicia Branham
September 17, 2025

Blaming the system is convenient. “It’s not intuitive.” “It doesn’t fit our workflow.” “It’s outdated.” Sound familiar? These are the exact excuses teams use to justify why nobody logs in, updates data, or follows through. But the truth is that even the simplest CRM, used daily, will outperform a fancy platform left untouched.


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Round wooden blocks with business target objective icons on a light blue background.

Six key questions to ask yourself when succession planning

Steps to understand the market should you choose to sell.
Brad Williams
September 10, 2025

Passing your business to a successor may seem easy, but researching potential candidates is essential. Evaluate their fit with your company’s values and strengths. Consider training a promising member of your management team early.


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e-Commerce ready data

Epicor launches ERP AI agent with outcomes-based pricing

September 3, 2025

The solution automates RFQ workflows and accelerates supplier communications, helping supply chain businesses cut cycle time, reduce manual work, and make fast, confident purchasing decisions. 


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Plumbing work in buildings

Indispensable technical partners: How distributors are elevating technical support

On-site, on-call, and in the know—PHCP-PVF distributors are redefining what tech support looks like in 2025.
Natalie Forster headshot 2025 200x200px
Natalie Forster
August 18, 2025

While on-site support during installation isn't standard across all jobs, it's a growing part of how wholesalers like Minnesota-based DSG and Wisconsin-based First Supply serve their customers—especially when complications arise.


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ASA Product Data Standards
ASA News

ASA Product Data Standard gains early adoption

August 15, 2025

To date, more than 35 leading manufacturers and distributors have contributed to the development of the standard and have started adopting it within their product sharing systems.


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Warehouse employees talking, one holding a tablet for logistics, shipping and distribution.

Why process documentation is the backbone of consistent service

If you can't document it, you can't expect it.
Will Quinn
August 8, 2025

When warehouse processes are undocumented, what you're really doing is leaving execution up to chance. One shift might put away inventory one way, and the next shift another. One person picks using the RF gun menu, the other just memorizes where things are. When it works, it’s luck. When it fails, it’s chaos.


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The Strategic Leadership Team at Merit Brass Co.

Merit Brass Co. highlights their Strategic Leadership Team

The SLT is dedicated to enhancing wholesaler experiences and driving PVF industry innovation.
August 4, 2025

Merit Brass Co. showcases their Strategic Leadership Team, with many decades of experience in the industry between them. 



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AI with a digital brain in a lightbulb with human icons in wooden blocks for AI vs human competition.
Marketing Matters | Alicia Branham

Why early AI adoption will define the next generation of PHCP/PVF business leaders

The industry is changing – are you? Three industry scenarios to apply AI today.
Alicia Branham.png
Alicia Branham
August 4, 2025

The new generation of contractors, engineers, estimators, and procurement officers is digital natives. They expect information to be available, clear, and accessible online—not buried in a PDF. With AI, you can produce content that speaks to this new buyer: FAQs, how-to articles, responsive website content, comparison charts, and more.


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Horizontal comic speech bubble with megaphone on a vibrant pop art background flat design.
From the Editor | Natalie Forster

If you don’t tell your story, someone else will

Digital presence and branding affect marketplace perception, contractor loyalty and next-gen attraction.
Natalie Forster headshot 2025 200x200px
Natalie Forster
August 1, 2025

Today’s marketplace is flooded with content. Traditional marketing of product and price isn’t enough—supply houses must craft narratives to stand out and be memorable. You do more than stock and sell products, and it’s time to share that with the world.


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