Thanks to great efforts on the part of supply houses, customers have become accustomed to getting almost all the items they want, in the ordered quantities, at the right prices and when needed.
Now, many customers expect to quickly receive credit or a refund for their returns, especially when the return is not the result of customer error. Here are some recommendations for effectively handling returns — the resolution of which will always take a backseat to filling orders and receiving in/putting away purchased items.