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Tech Bit #36 by Gregg Marshall

By Gregg Marshall
March 17, 2010


Almost everyone knows about computer viruses, those little nasties that frequently come attached to emails. Hopefully you have a good anti-virus program running on your computer.

There are other kinds of nasties called malware that may not come as a virus. They are often installed when you download that nifty free utility you found on the Internet. Some, such as the now infamous Sony rootkit they tried to keep their music from being shared, are installed by “legitimate” software (I think installing anything the user isn’t clearly told is being installed should be punishable by a long time in a small room with bars).

Malware is responsible for things like slowing your computer down, annoying pop-up windows when you are surfing the Internet, spyware which sends information about what you are doing, even “bots” - programs that take over your computer (frequently used by spammers to send millions of emails).

So if malware is a given, which I think it is, what do you do about it? Get rid of it!

I use two programs to remove malware, largely because even with frequent updates no one program seems to find it all.

The first program I use is the free version of Ad-aware (www.lavasoftusa.com). I first ran into this program almost 10 years ago and have been using it ever since. I found it can detect and usually remove almost all the malware on my system (including tracking cookies, which may be good or bad, sometimes they hold your log in information when you check remember me).

The other program I use is Microsoft Defender (www.microsoft.com/windows/products/winfamily/defender/default.mspx). The price is right (free) and it seems to find and remove anything Ad-aware doesn’t. You can also set it up to either run on demand or as a continuous scan like your anti-virus.

Don’t let malware make your computer run “funky.”  It’s easy and free to fix.

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Gregg Marshall, CSP, CPMR, is president of Rep Connection Inc., a consulting company that works to help maximize the effectiveness of manufacturers and their professional outsourced field sales forces (reps), especially in the areas of electronic commerce and partner results optimization. He is a past president of the Association of Industry Manufacturers' Representatives (AIM/R) and has served on the Manufacturers Representative Education Research Foundation (MRERF) and Institute for Professional Advancement executive committees. He was chairman of the AIM/R Technology Committee, the AIM/R EDI Task Force, and a member of the American Supply Association Center for Advancing Technology Steering Committee. He can be reached by e-mail at gmarshall [AT] repconnection.com, by phone at (303) 475-6634, or visit his LinkedIn profile at www.linkedin.com/in/greggmarshall.

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