I Train, Do You?
NAME: Frank Finkel
COMPANY: Davis & Warshow
YEARS WITH COMPANY: 40
SIZE OF COMPANY (locations): 10 wholesale
GEOGRAPHIC TERRITORY: Metro New York
NUMBER OF EMPLOYEES: 290
WHO IN COMPANY GETS TRAINED: Everyone
IS TRAINING A REQUIREMENT FOR EMPLOYEES?: Yes
#1 BENEFIT OF TRAINING: It equips every associate with the tools necessary to maximize profit.
A MOMENT I REALIZED TRAINING WORKS: After a warehouse course on fittings, an employee proudly told me how he prevented a customer from getting a wrong fitting by knowing the tee he was packing was not the correct tee for the order.
BEST COMMENT HEARD FROM AN EMPLOYEE ABOUT TRAINING: An associate recently told me “I've been using the things you taught us all day long today. When you understand the system it saves time, it's easy to do and it's done right the first time. It's terrific!”
ASAEF TRAINING PROGRAMS USED: All of them.
FAVORITE ASAEF TRAINING PROGRAM: The Essential Series
FAVORITE BUSINESS QUOTE: “WE DO IT.”