At a meeting of the American Supply Association's Industrial Piping Division Council held in Chicago July 19, IPD leaders spent much of the time discussing the issue of value in a couple of different contexts.
One entailed ways to measure the value of a distributor beyond the prices charged for PVF goods. They wrestled with this issue in the context of finalizing participants and plans for the IPD panel workshop, “The Voice of the Customer: the Key to Mutual Profitability,” scheduled for presentation at next month's ASA Convention at Network '05 in Orlando. The session is scheduled for Thursday, Sept. 8, 3:30-5:00 p.m.