Addison, Illinois-based pipe fitting manufacturer Billco Corp., has some neat history behind it.

I must admit I’m but a mere dabbler in this Amazon thing. I’ll order things here and there, almost always using my wife’s Prime account, which I’m fairly sure Amazon is now losing money on due to its frequent, hard use.

Our industry is built on relationships.

As I am writing this aboard a Southwest Airlines plane, I am concluding a 10^th week in a row where I have traveled to at least one industry event.

Bob Carnevale had a way with words.

The old message from some allegedly distressed person in a far-flung country asking you to wire them a sum of cash to get them out of trouble. Or the one where they found some long-lost dough that has my name written on it, but first I have to send them my bank-account information.

Identity theft seems like it’s everywhere these days.

I have a bit of a reputation (well-earned, I might add) of being a stickler for superior customer service.

At the tail-end of high school and through most of my college days, I worked at an at-the-time popular department store.

Todd Adams, president of Lakeland, Florida-based sanitary-grade stainless steel tube, valves and fittings manufacturer Sanitube, had plenty of reasons to smile back in July 2017.