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Home » Authors » Scott Benfield

Articles by Scott Benfield

The Branch Manager Conundrum: Centralization vs. Decentralized Structure

Scott Benfield
January 6, 2010
The esteemed American Economic Association, composed of the country’s best economists, met recently and issued their forecast for the next decade.
Read More

Creating and Capturing Value: The Need for Strategic Marketing in Wholesale Distribution

Scott Benfield
November 6, 2009
In a recent presentation to a Top 20 PHCP wholesaler on pricing, I was asked by the reigning CEO, the second generation patriarch, about my background. Consulting fees are expensive
Read More

Making the Elephant Dance: Resurrecting Wolseley Plc with lessons from IBM

Scott Benfield
October 1, 2009
In July of 2008, I penned a blog entry1 on the pending changes in Wolseley Plc and if they signaled a change in the existing model of distribution. The entry
Read More

Don't Let Ego Get in the Way of Making Money

Scott Benfield
September 1, 2009
“The worst thing you can do, if you are not succeeding, is to pretend that you are and not change,” advises Scott Benfield in his latest blog.
Read More

Golf Lessons for Wholesalers

Scott Benfield
August 1, 2009
I watched the British Open recently and was witness to one of those rare instances in Golf Majors when Tiger Woods wasn’t leading the tournament. In fact, Mr. Woods didn’t
Read More

Breaking and Reforming the Value Chain for a Better Value Proposition

Scott Benfield
July 1, 2009
Seven years ago, I made a presentation to a well known distribution research board1 on two related subjects called Transactional Distribution and Quantifying and Adjusting Service Value. The presentation followed
Read More

Want to Sell More? Take the Cost Out and Reduce the Price

Scott Benfield
June 1, 2009
In my early career, I spent a good many years in field sales and sales activities in the plumbing and HVAC industries. Maybe I was more lucky than smart but,
Read More

Part 1: Gross Profit Isn't All It's Cracked Up To Be!

Scott Benfield
May 1, 2009
It’s an outmoded performance metric because it doesn’t factor in transactional operating costs.
Read More

“Don't confuse me with the facts; my mind is made up!”

Scott Benfield
May 1, 2009
Some days I believe I have been in Distribution for too long. I have seen way too many things including stuff that doesn’t work, never really worked all that well,
Read More

From Good to Great as a Distributor

Scott Benfield
April 10, 2009
It’s been popular in recent press and, contrary to the hard times, to inject positivism by saying “there’s no better time to be in distribution.” I would, for the most
Read More
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