Articles by Dan Holohan

I was sitting next to a 99-year-old woman in an auditorium. I knew she was 99 because she introduced herself as Irene and told me her exact age. Then she sat back and waited for me to say something.   

A heating contractor friend sent me this text exchange between himself and a potential employee:

I got an email from the customer service manager at a well-known boiler manufacturer whose name I will keep to myself. 

The tiny tale I’m about to share with you got me thinking about noisy radiators. 

Our daughter, Erin, bought our business in 2016 when Marianne and I retired. 

Once upon a time, when a manufacturers rep was foolish enough to hire me and teach me enough to be dangerous, I suggested to my boss that he would be very smart if he allowed me to do a seminar for contractors about steam heating. 

It took Jimmy about a half-hour to realize that the homeowner hadn’t understood a word he had said.

“Just curious. What gets under your skin these days when it comes to your local wholesalers?”