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What, pray tell, does training have to do with customer loyalty? Building your own personal knowledge base gives you an edge over your competition because you are positioned to give far better customer service.

The most important questions being asked about workplace safety are: how do we effectively impact safety awareness to keep our employees from being injured? How, as an employer, do we reduce the drastic increases in workplace incidents as shown over the past year?

Read about the top five social media trends for 2024 and explore how they are set to change the way we do business.

Effective January 15^th, Scott Boehlke will be the Chief Operating Officer overseeing distribution and the KB&L strategies. Current KB&L Stores District Managers, Connie Holl and Amanda Kunst will report directly to Boehlke.

I’m extremely excited for you to check out our two new regular columnists — Dave Yates and Alicia Branham. 

What do we need to do to continue to make our companies successful for the next generation of leaders of the PHCP-PVF industry?

Stellar Industrial Supply, which distributes more than 90,000 MRO (maintenance, repair and operation) products and tools from more than 1,500 brands announced the signing of a Letter of Intent  to acquire Memphis, Tennessee-based metalworking distributor IMC Supply (IMC).

As part of their Trade Tuesday campaign, SupplyHouse.com pledged to donate $2 for every engagement on special social media posts made in November.

Supply Smart announced it will be closing its doors effective January 31, 2024. The company will continue day-to-day business until then.

Mason joined NIBCO in 1994 as an industrial engineer. During his career at NIBCO, he held several positions of increasing responsibility.