The 5 things you need to know to be the best at your showroom business Managers and employees get so darned busy in the day-to-day happenings that good back-and-forth communication doesn’t get done. Hank Darlington August 31, 2016 If you want to ensure your most important asset (your employees) is the very best, there are five things you must do.Read More
Human resources management The common term today is human-resource management (HRM or simply HR). Hank Darlington June 23, 2016 I learned a long time ago there are three main parts of operating a successful business.Read More
Boost profits with add-on sales Would you buy a smartphone without a protective case? Hank Darlington May 12, 2016 Don’t short-change your bottom line, your commission check and your customer. Read More
DPHA has a lot to offer One of the major advantages of the new group was that membership was open to all segments (dealers, wholesalers, manufacturers and manufacturers reps). Hank Darlington April 21, 2016 In 1986 the Decorative Plumbing andHardwareCouncil was started as a division of the National Kitchen and Bath Association. Read More
Distributor showrooms The future of bath and kitchen showrooms. Hank Darlington March 18, 2016 Hank Darlington interviews several owners of large plumbing distributor businesses. Read More
Talking to manufacturers reps in the bath and kitchen industry We quickly learned what a tremendous asset the reps — both factory direct and independent — could be to the success of our business. Hank Darlington January 19, 2016 Manufacturers reps are one of the most importantpieces to a showroom’s success. Read More
Your New Year's plan Hank Darlington December 18, 2015 On the business side, I always looked forward to putting together a business plan for the New Year.Read More
The right payoff for your showroom business Hank Darlington November 13, 2015 As part of the tour I did an informal showroom compensation survey.Read More
Miller's success Hank Darlington October 23, 2015 Meet Vicki Pfeil, owner and proprietor of Jupiter, Fla.-based Miller’s Fine Decorative Hardware. Read More
Creating a showroom team Hank Darlington September 29, 2015 When we started the business we made a conscious effort to build a team environment. Read More