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Twice in the past week I have witnessed a confrontation between a customer and a stores salesperson.

Grainger will survive. It has niches of customers and items that Amazon can’t currently dent.

Innovation Corner — July 2017

It is a great pleasure serving as your national president, especially when I am able to report that ASA continues to gain strength as a national trade association.

So what differentiates this industrial distribution degree from other supply-chain management degrees?

How do you top seven years of increasedgrowth and success of the largest gathering of distributors, manufacturers and manufacturers reps in one networking event?

Interviews and reference checks often are as useful as flipping a coin!

We should ask every customer we speak with for the sale.