Plumbing

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The recent Southwest Pacific Distributors Southern California annual awards and recognition dinner was at the Long Beach Marriott for an evening of networking and honoring industry greats.

This premier event brought together 998 members, suppliers and service providers to explore growth opportunities, share best practices, and honor outstanding achievements.

A Customer Relationship Management (CRM) system is crucial for boosting efficiency and strengthening customer relationships. It centralizes vital information, automates tasks, and enhances sales forecasting, allowing your team to focus on nurturing relationships and making informed decisions for improved productivity and customer retention.

Companies were evaluated and scored on more than 25 parameters across four categories: greenhouse gas (GHG) emissions, water usage, waste generation, and sustainability data disclosures and commitments.

The primary goal of every employer is to ensure workers return home safely, reflecting the concerns of their families. Achieving this requires buy-in and strong leadership, supported by five key safety principles.

“American Plumber Stories,” a YouTube docuseries hosted by Craig Morgan, aims to promote plumbing as a career. Directed by Spencer Brown of Pfister, it has become a cultural symbol for the plumbing community, inspiring trade school teachers to incorporate it into their curriculum and receiving positive feedback for its impact.

Located at 721 Riverview Avenue, Elkhart, Indiana, the 8,845-square-foot building was completely renovated beginning in 2023. The museum portion of the space is 3,254 square feet, and additional space in the building will be used as a training area for customers, distributors, and NIBCO associates. 

The new facility will include an inside and outside sales team, will-call customer sales counter and warehouse with ample space for indoor pipe storage served by an overhead crane and outdoor storage as well.

The new locations will stock limited quantities based on market needs. They will also allow contractors and wholesalers quicker access to key products and smaller quantity orders, thus reducing freight costs and lead times.

The American Supply Association (ASA) has upgraded the Recruiter Toolbox, an online resource for members to enhance talent recruitment. This supports the Project Talent initiative to attract skilled workers to the PHCP and PVF industries while inviting member feedback for improvements.