SUPPLY CHAIN Partner of the Month: Nexstar Network
Nexstar Inc., formerly Contractors 2000, was founded in November 1992 by 16 contractors who wanted to raise the bar. Nexstar helps fellow contractors with all the business aspects of running a professional service and repair company.
Nexstar prides itself on its membership satisfaction and retention rates through the delivery of quality products and services for virtually every aspect of running a service business. We have training for every role in a service and replacement business, done in a fully integrated, consistent and easy-to-implement manner.
Nexstar members are independent service providers engaged in the trades of electrical, heating, cooling and plumbing.
Today Nexstar has 400 member locations, predominantly in North America, that in aggregate, represent approximately $1 billion in service revenues. Nexstar limits the number of members it has in any given market area based upon population and minimum standards.
Nexstar Inc. is member-owned and member-governed with a nine-person board of directors. All profits of the organization are reinvested back into future development projects and other member support services. No one profits from our members.
To guide and develop independent service providers to be the best…in customer service, company profitability and employee satisfaction. Our emphasis is on guide, not dictate, and we are committed to the independent who wishes to remain independent.
Current Priority Projects
A Word With…Greg Niemi, President/CEO of NexstarWhen asked what's in store for 2007, Greg Niemi said, “Life is good at Nexstar. Our customers are the happiest they have ever been. Our retention rate is at record lifetime heights. Our products are all new. Our company is strong. And, we have assembled the best ever support staff.
We receive unsolicited testimonials daily from our members. By following our proven business systems, our members are more successful and are happier than the average service company. We know this because we track our members' customer satisfaction rates, company profitability and employee satisfaction on an annual basis.
We are committed to helping the independent thrive, not survive, in today's ever-changing world. The future remains very bright for the independent contractor. We have a number of initiatives for 2007; however, they are strategic trade secrets I cannot disclose at this time.
For more information on Nexstar, please visit our Web site www.nexstarnetwork.com, or call toll-free 888-609-5490, and ask for Lisa or Rich."
Current Officers and StaffPRESIDENT/CEO
VICE PRESIDENT/ MEMBERSHIP FULFILLMENT
Frank & Lindy PHCE Service Co.
MacGregor PHC Inc.