Supply House Times logo Supply House Times
search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Supply House Times logo Supply House Times
  • NEWS
    • ASA NEWS
    • Company News
  • PRODUCTS
    • Interactive Spotlights
  • COLUMNS
    • Natalie Forster: From the Editor
    • Alicia Branham: Marketing Matters
    • Brad Williams: Succession Planning
    • Melissa Rasico: Luxury Plumbing Lounge
    • Letter from ASA President
    • Guest Columnists
    • Safety Columnists
  • MARKETS
    • Codes & Legislation
    • Heating & Cooling
    • Industrial PVF
    • Plumbing
    • Radiant & Hydronics
    • Solar Thermal | Geothermal
    • Technology
    • Women in Industry
  • BATH & KITCHEN PRO
    • Bath & Kitchen News
    • Bath & Kitchen Products
  • SPECIAL EDITIONS
    • B.I.G. Book Directory
    • Premier 150
    • Rep Locator Directory
  • MEDIA
    • Podcasts
    • Videos
    • eBooks
    • Webinars
  • RESOURCES
    • Radiant Comfort Report
    • Industry Calendar
    • Industry Links
    • Custom Content & Marketing Services
    • Market Research
    • Supply House Times Store
  • EMAG
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
  • SIGN UP!
NewsMarket SectorsPHCP and PVF Technology & OperationsASA News

ASA News

How fast AI has changed since last year

AI Changes Since Last Year
Image source: JTKPHOTOz / iStock / Getty Images Plus
April 27, 2026

If you were in the AI conversation a year ago, you probably remember the tone. A lot of it still sat just over the horizon. People were trying to sort out what was real, what was marketing, and what might eventually turn into something useful.

Agents came up, but mostly as an idea. Interesting, sure. Worth watching, absolutely. But still far enough away that most distributors and manufacturers in the PHCP and PVF industry could keep it in the “not yet” category.

That category got smaller in a hurry.

One of the clearest ways to understand what has changed since last year’s Applied AI for Distributors event is this: some of the things that were being discussed as next are now showing up as current. Agents are the obvious example. Last year, they were part forecast, part concept. This year, they’ve moved into the live conversation because people can see what they look like in practice.

That shift shows up in the direction the technology has taken. A year ago, most AI systems were still confined to responding to prompts. Now, you’re seeing the early versions of something different. In simple terms, an agent is a system that can take a goal, figure out the steps required, and execute them using tools and data along the way. Instead of just generating an answer, these systems can plan a sequence of actions, use software, and work toward an outcome.

AI is now writing its own code, testing it, and helping improve the systems that power it through iterative loops. Models are interacting with browsers and other tools to gather information and complete tasks across multiple steps. None of this is fully mature, but it’s no longer theoretical. The conversation has moved from “this might be possible” to “this is starting to show up,” which is a real change from where things stood even a year ago.

For distributors and manufacturers in the PHCP and PVF industry, that changes the posture. Last year, it was reasonable to spend time getting oriented. Most teams were still trying to understand the tools, test the output, and decide whether any of it belonged in a real workflow. This year, the question is less about whether AI belongs somewhere in the business and more about where it is already starting to earn a place.

It’s a better conversation, but also a tougher one. It forces leaders to update their assumptions. Many companies are still reacting to the version of AI they saw six or nine months ago. That version is already outdated. The capabilities have moved, and the practical use cases have moved with them.

That is part of what makes this year’s Applied AI for Distributors event more relevant than a standard industry gathering. The event is landing at a moment when the conversation has caught up to the technology. It makes sense to ask how far agents have already come, where they are starting to show up inside real operations, and what that suggests about the next stretch of the curve.

DSG deserves some credit here. Topics like agents were on the table before most of the market had a clear feel for them. Now that the technology has advanced and the conversation has moved with it, there is real value in going back to that room and hearing what they are watching next.

That’s the practical reason to stay close to this event. Not because AI is trendy or because every software company suddenly added new language to its pitch deck. The pace is fast enough now that leaders need a sharper read on what changed, what is usable, and what is coming into view earlier than expected.

For ASA members, especially those trying to separate signal from noise, that is the useful lens. Last year’s “future” is already showing up in the current conversation. The smart move now is not to admire the speed of it. It is to recalibrate around it.

Applied AI for Distributors takes place June 23–25 and brings together distribution leaders, operators, and technology teams focused on practical application. The agenda is built around real use cases across pricing, quoting, customer service, inventory, operations, and sales, along with workshops on building an AI roadmap and working with emerging capabilities like agents. More information and registration details are available at appliedaifordistributors.com.

That is part of what makes this year’s Applied AI for Distributors event more relevant than a standard industry gathering. The event is landing at a moment when the conversation has caught up to the technology. Last year, it made sense to talk about where agents were headed. This year, it makes sense to ask how far they have already come, where they are starting to show up inside real operations, and what that suggests about the next stretch of the curve.

If this interests you, Applied AI for Distributors is the industry’s leading event for distribution executives who want to move beyond the hype and learn how AI is delivering real business value today. Attendees will hear from distributors already putting AI to work, explore practical use cases across pricing, quoting, customer service, inventory, operations, and sales, and learn from 40+ AI-enabled technology providers focused on the distribution sector. With executive speakers from companies including Grainger, Graybar, ADI Global, Summit Electric, IBM, and others, plus workshops on building an AI roadmap and AI agents, this event is designed to help distributors identify where AI can improve productivity, strengthen customer experience, and create competitive advantage. Register at www.appliedaifordistributors.com.

KEYWORDS: artificial intelligence (AI) PHCP-PVF

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Stock financial index show successful investment on property business and construction industry with graph and chart for presentation and report background.

    2025 predictions: Twelve trends supply houses should know

    As 2024 ends, I’ll review last year’s predictions and...
    Brad Williams: Succession Planning
    By: Brad Williams
  • Background of aerial view of Industrial container port part of shipping in nighttime with a blue overlay.

    2025 Next Gen ALL-STARS: Top 20 Under 40 PHCP-PVF Professionals

    The future of the PHCP-PVF industry is being shaped by a...
    Heating & Cooling
    By: Natalie Forster
  • Premier 150: The top PHCP-PVF Distributors of 2026

    Premier 150: The Top PHCP-PVF Distributors of 2026

    Combined revenue across this year’s Premier 150 once...
    Industrial PVF
    By: Natalie Forster
Manage My Account
  • eMagazine
  • Newsletters
  • Manage My Preferences
  • Online Registration
  • Subscription Customer Service

More Videos

Popular Stories

Jeff Dice

Built to Scale, Designed to Stay Local: Lessons From Winsupply at 70

Commercial outlook tech looking at pipes

Commercial Market Outlook: Retrofit Projects Lead the Way

A graphic showing an arrow moving upward, with "PHCP-PVF Price Increases" written above it.

PHCP-PVF Price Increases May 2026

2026 Premier Rankings

Events

December 30, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

View All Submit An Event

Poll

Identifying Daily Time Loss Areas for Your Team

Where does your team lose the most time each day?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE 2025 Water Conservation, Quality & Safety eBook

Download the Fifth annual Bath & Kitchen Pro eBook

Related Articles

  • inflation

    Was your company really selling more product last year?

    See More
  • Ferguson Sales Up 9% From Last Year

    See More
  • Ferguson reports 10% gains up from last year

    See More

Related Products

See More Products
  • Pumping Away and other really cool piping options for hydronic systems

See More Products

Events

View AllSubmit An Event
  • January 24, 2014

    Webinar: How to Extend Lifecycles

    During the 30-minute presentation, executives from GPS Insight will discuss what you can do to stay on top of maintenance and control vehicle wear and tear.
View AllSubmit An Event

Related Directories

  • InSinkErator

    InSinkErator, is the world's largest manufacturer of garbage disposals and instant hot water dispensers for home and commercial use. Over 85 years ago, InSinkErator revolutionized the way food waste was discarded in the kitchen, and it continues to be a category leader.
×

Stay in the know on the latest PHCP-PVF industry trends.

Get tailored content delivered your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Plumbing & Mechanical
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing