Bob Downie, President and CEO of Duravit Americas, shares how the brand is adapting to an evolving market. From growing customer expectations to digital innovation and sustainability initiatives, Duravit is reimagining bathroom luxury while honoring its more than 200-year history.

In this episode we discuss:

• The evolution of industry standards and changing customer behavior
• How Duravit balances heritage with innovation to create a unique edge
• The new state-of-the-art production plant with sustainability at its core
• Navigating challenges and opportunities in today’s market

Sponsored by:

IAPMO's Christoph Lohr, PE, vice president of technical services, dives into water safety in heating systems, IAPMO's recent acquisition of ESPRI and what this means for research efforts moving forward, plus changes to be aware of in upcoming code cycles.

Preferred Sales' President Michelle Lewnes-Dadas sat down to talk with us about the rep model in 2025, her leadership roles with AIM/R and ASA, work-life balance, and bridging generational gaps in the workforce.  

Aware of the industry need for business intelligence training, the PHCC Educational Foundation has partnered with Goalmakers to develop Business Leadership Essentials, a 10-week, peer-based learning program through its online PHCC Academy for current and future managers of plumbing and HVACR businesses. Natalie Forster talks with Dan Quinonez, executive director of the PHCC Educational Foundation and Jeremy Wall, CEO of Goalmakers, to discuss common business management mishaps, success planning and more.

Lisa Lyon, general manager for Webstone, shares her insight on all things leadership and learning new sides of the business as a valve expert who has worked in every facet from marketing and sales, to product management and now general management.

Sustainability is a hot topic in the plumbing industry today, and water reuse is one of many ways that the plumbing industry is innovating to become more sustainable. From graywater reuse to rainwater harvesting, how are experts in the industry incorporating water reuse into their strategies, and why is it important?

Associate Editor Kristen Bayles sat down with Christopher Peterson, National Sales Manager of Saniflo, to discuss the major hurdles for water reuse: from cost perceptions, space limitations, regulatory complexity, lack of standardized education/training, and more.

As the Sustainability manager for GF Building Flow Solutions Americas, Chrissie Walsh leverages her climate-focused skillset as an Atmospheric Scientist to help further the company’s vision of becoming the global leader in sustainable water systems. Editorial Director Natalie Forster sits down with Chrissie to chat about the importance of transparency, collaboration and systems thinking in order to reach building sustainability goals.