Invoca's new report reveals industry benchmarks for home services call performance.
June 10, 2025
Phone calls are far from obsolete; Invoca’s 2025 Call Conversion Industry Benchmarks Report reveals that 37% of phone leads convert during the call, and 61% of callers speak directly with a representative.
The summit held in early May drew more than 220 attendees and enjoyed tremendous sponsorship support from industry vendors, wholesalers, reps and service providers for its two-day education, best practices sharing and networking forum held at the Meritage Resort and Spa in Napa, California.