I’m concerned about what our phones are doing to the way we think and the way we work.  

The recent merger of Omni Corporate Services, Equity Plumbing and IMARK Group came into much clearer focus at the new IMARK Plumbing Spring Expo held in late January in Orlando, Florida.

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The recent AHR Expo and KBIS-IBS tradeshows were chock full of smart/connected products. And from conversations with manufacturers of these products there is no slowing down in terms of the amount being produced and the continued evolution of smart/connected technologies.

All signs point to sustainability, safety and BIM technology when it comes to future success in the HVAC industry. But where do you begin? And most importantly, how do you keep building on what you’re already doing? Steve Jones — director of industry insights and research for Dodge Data & Analytics and keynote speaker at this year’s AEC BuildTech (April 30-May 2) — shows you the way forward to the future.

Will manage all aspects of sales activities for the U.S. and Canada markets.

Dayton, Ohio-based national distributor purchased Baron Distributors, a wholesaler-distributor of irrigation products in four locations in west Texas and New Mexico.

Tankless water-heater manufacturer Rinnai America Corp. promoted Frank Windsor to president of the Peachtree City, Georgia-based company.

“All oils are lubricants, but not all lubricants are oil.”

A brand is only as strong as its customer service. For manufacturers in the HVAC industry, optimizing customer service means providing value and support at numerous levels — distributor, contractor and end user. Fortunately, the correct investment in one will serve all.