Kohler Manager of Codes and Standards Shabbir Rawalpindiwala is the recipient of the 2013 Joseph K. Seidner Award at the Canadian Advisory Council on Plumbing.
The common industry thinking is that offering risky credit is a bad idea. However, that rule may not always be the best one to follow when you consider actual potential losses vs. potential benefits.
I recently read an article in a local HVACR magazine that somewhat addressed this problem, which I guess we all should have foreseen coming because R22 is getting very scarce and its price is skyrocketing.
The supply-house business always is hazardous due to the chance of losses when your contractor customers file for bankruptcy. However, if you know the signs, you can minimize the risk.