American Standard has launched an e-learning center at its Web site to provide free product knowledge and sales training to plumbers, showrooms and other building trade professionals. The e-learning center is accessed through the “Resources for Professionals” section of www.americanstandard.com.
The self-paced training is presented in three modules.
toilets module helps professionals learn how to educate their customers about
high-efficiency toilets, high-performance toilets, and third-party performance
testing resources, such as Maximum Performance Testing.
faucets module explains how ceramic disc valves, solid brass bodies and
high-tech protective finishes deliver guaranteed lifetime performance.
third module on water efficiency, has been the most popular to date, according
to American Standard.
“In addition to the product knowledge about water-saving technologies, the water efficiency modules help professionals understand how water use impacts communities and green building standards,” announced Jeannette Long, general manager of American Standard e-commerce.
“We encourage our channel partners to use our e-learning center to enhance their own training and to use the quizzes to set up competitions among groups of employees. We didn’t make the quizzes easy!” Long said.
Source: American Standard