The Torrington Supply Co. (Waterbury, CT) and water heater manufacturer A.O. Smith co-sponsored a seminar on collections management for HVAC and general contractors, builders and remodelers, plumbers and electrical engineers. The seminar addressed how to prevent a collection issue and how to handle and recover from a debt. Tom Sansone and Jason Gagnon of Carmody & Torrance, a Connecticut law firm, offered legal advice. The seminar also covered contracts, credit applications, how to research a customer, protective language, protection of cash flow, lien waivers, collect on bad checks and small claims. 

Brian McBride, sales manager for Emerson-Swan, manufacturers rep for A.O. Smith, spoke to the group about the company’s new tankless water heater and a high-efficiency water heater.

Pictured (left to right) are Barry Wolff, president/COO, Torrington Supply Co.; Jason Gagnon and Thomas Sansone of Carmody & Torrance; and Chris Fasano, director of sales at Torrington.