The American Supply Association (ASA) is offering Essentials of Profitable Inside Sales in Distribution©, written by Supply House Times Editor Jim Olsztynski. This in-depth certificate program is based on the job description from ASA’s “Employee Performance Improvement Tool Kit.”

Chapters cover topics ranging from interpersonal skills to profitability to time management. For information, visit www.asa.net or contact Paul Martin at pfmartin@asa.net.