Software… Activant
Activant released Prophet 21™ version 11.0, which gives distributors the ability to add a Service and Maintenance functionality to their group of value-added services. It can automatically suggest the sale of a service contract to accompany an item. Once the sale is completed, the Service and Mainte-nance solution creates a service contract record that tracks expiration dates, contract detail, parts and labor covered, billing effects, etc.